Shipping & Delivery FAQUpdated 7 days ago
Standard U.S. Shipping
- Delivery Timeframe: In-stock orders typically arrive within 3–6 business days. Please allow up to 7 additional days for shipments to Alaska or Hawaii.
- Order Processing: Orders are processed Monday through Friday (excluding holidays) within 48 hours. Orders placed over weekends or holidays will be processed the next business day.
Canada Shipping
- Delivery Times: Some shipments to Canada may take over a month once they reach Canadian customs.
- Customs Returns: Packages can be returned to us if duties or restrictions prevent delivery.
- Risk Awareness: Given these uncertainties, please consider the potential risk before ordering.
For faster service, you may be able to purchase directly from Canadian retailers:
Shipping Carriers & Address Requirements
- Carriers: Orders ship via USPS, FedEx, or UPS.
- Address Requirement: A physical street address is required for airgun deliveries; PO Boxes are not accepted.
Shipping Rates
- Free Shipping: Orders of $100+ qualify for free shipping within the contiguous U.S., typically via UPS Ground (carrier may vary).
- Oversized Items: Additional charges may apply for large or heavy items, displayed at checkout.
- Rate Calculation: Final shipping costs are calculated during checkout based on destination and item weight.
CO₂ Restrictions
- Limitations: CO₂ cartridges cannot be shipped to Alaska or Hawaii due to air transport restrictions.
Seasonal & Weather Delays
- Potential Delays: High-volume seasons or severe weather may extend delivery times. For extra protection, we recommend selecting Route Shipping Protection at checkout.
Delivery Issues
- Insured Shipments: If your order is covered by Route, file claims directly with them for lost, stolen, or damaged packages.
- Uninsured Shipments: If your order is not insured and issues occur, please contact us and we will assist in working with the carrier.
International Shipping
- At this time, we do not ship internationally outside of the U.S. and Canada.